If you found your Twonky server displaying this error in the last few hours:
Please restart your Twonky to fix the problem. No matter if you already restarted it before, please restart it again.
A DLNA/UPnP Media Server enables you to share your media libraries of digital videos, photos and music in your home with other connected devices. A Media Server can act as content source for Digital Media Renderers or Digital Media Players.
If you have a problem that is not covered by this FAQ you can send an email to firstname.lastname@example.org
Please include at least the following information in your request:
Download the QPKG file for your NAS to your computer. Afterwards you have to open the "App Center" on your QNAP NAS and click the gear-wheel in the upper right corner. There you have to select the QPKG file that you just downloaded on your computer and click install.
The QPKG packages are available on the download page of the twonkyforum.
Older versions of Twonky Server are available for download on the download page of the twonkyforum.
On Windows and MacOS you can open the settings from the Twonky Server icon in the tray menu/menu bar. In addition, Twonky Server settings can also be accessed directly from a browser. The address is http://ip-of-twonky:port/webconfig. ip-of-twonky and port have to be replaced with the actual IP address of the device running Twonky Server and the Twonky Server port. The port is usually 9000.
To make a folder accessible for your media players through Twonky Server you have to add that folder to the list of shared locations. Open the Twonky Server settings in a browser. Go to the Sharing page. There you can add and edit shares. If you share a folder all subfolders are shared too.
Twonky Server supports the following media formats (listed by file extension - some formats may have multiple extensions, like JPG, JPEG - but are only listed once):
Metadata is automatically extracted from most formats.
Twonky Server can provide album art for items and containers. For media items the following steps are taken to provide the best possible album art.
A password can be set by accident after you enabled the Multiuser feature. The default credentials are:
The username and password are stored in the servers .ini file. The file is called "twonkyserver.ini". You can remove the password when you either delete the entries for "accessuser=" and "accesspwd=" in the .ini file or delete the complete ini file. In both cases Twonky Server has to be shut down before making the changes.
On most platforms the .ini file is deleted when Twonky Server is uninstalled. Therefore the password protection is removed when you uninstall and reinstall Twonky Server.
To install Twonky Server as a system service on Windows you have to open a commandline interface as administrator and execute the command "twonkystarter.exe -installandstart" in the Twonky Server installation directory.
To uninstall the service again use the command "twonkystarter.exe -uninstall".
For Twonky Server to operate in trial mode, you don't need any license key at all. Twonky Server will work, after initial installation and registration, for 30 days without any technical limitation. You can share as many content items as you like, stream to as many clients as you have and try all aspects of Twonky Server's functionality.
After 30 days, Twonky Server will stop sharing content. Its navigation tree will only show one content item, telling you that the trial phase has expired. At this point you have to decide if you want to buy a Twonky license key. If so, you can buy a license key from 'http://twonky.com/'.
The license key for Twonky Server that you can purchase at the moment is valid for all versions of Twonky Server since 6.0 to the latest version.
The other way around, you can use any Twonky Server license key beginning from Twonky Server 6 with Twonky Server 8.
This includes also Twonky Manager license keys issued for Twonky Manager 2 or later.
The Twonky Server license key is perpetual and does not expire.
You can recover your Twonky Server license key on the lost license key page. You have to enter the email address that you used to purchase the license key in the form. Then you will receive an email with your license key to that email address. If cannot access this email anymore please contact email@example.com.
Since Twonky Server 8.4 you are required to create a new Lynx account if you want to use Twonky Server. You cannot use the credentials that you used for buying Twonky Server at Digital River or the local credentials that secure your Twonky Server configuration pages to login to the Lynx account.
To create a new Lynx account open the Twonky Server configuration pages and use the "Register here" link. Once you have created your Lynx account you will receive an email to the address that you provided. Please use the link from that mail to verify your email address. Once you have verified your email address, you can login to Twonky Server.
If you have already purchased a license key at twonky.com you will have to enter it by clicking the "License Key" button on the Twonky Server status page.
This will open the Twonky Server License Key page in your Lynx account. Please type in your license key and press "Enter".
With Twonky Server 8.3 the installer was changed to install in user space. This can cause some issues with updating from a previous version that was installed as system service. It is therefore recommended to uninstall older Twonky Server versions before installing Twonky Server 8.3.
Twonky Server 8.3 can still be easily installed as a system service. Select "Custom Install" during installation and make sure the option to "Install Twonky Server as a system service" is checked.
You can reset the password for your Lynx account here: https://twonkyserver.lynxtechnology.com/user/forgotpwd.php
Here are the successive steps to configure the logging module of Twonky Server (8.0.3 or higher version) to generates a full log file.
Afterwards you can reset the logging parameters to default values:
For more information about logging you can also have a look at http://www.twonkyforum.com/viewtopic.php?f=2&t=3922#p67416
ip-of-twonky and port have to be replaced with the actual IP address of the device running Twonky Server and the Twonky Server port. The port is usually 9000.